Re: OOC: The First Chapter - August 2016
Yes, well, Hewlitt Packard sent the new printer, that was actually a refurbished printer...without the part installed. The same part that was bad to begin with. They further instructed I use the bad part in the refurbished printer to see if it would work (it, of course, did not).
I explained that I wanted a new printer, they said they could not do that. I said then that I wanted a refurbished printer with a new part installed. They said I could not do that either.
I asked what they could do, they said they would send another replacement for the dysfunctional part. It would get here by Monday of next week.
So, that's how my evening went...