No that's the Belfonte
The problem with working retail is that you get crap from corporate. They don't want to pay a decent wage that you can live on, but they want to pile work upon work upon work on you, while demanding you give good customer service. Then you have customer who come in (most of them decent and will treat you decently) who want to treat you like you are their personal servant, and badly at that. You get dumped on by corporations that treat you like you are dime a dozen (they would rather fire you and train someone who will work for less money than give you a raise), you get dumped on by customers, for a crappy wage that they never want to increase for all the work you do. There is no real incentive for either loyalty or to provide good customer service.
Retail companies don't understand. You want to turn profits, you take good care of your employees. Your employees, in turn, are more loyal and have incentive to take good care of the customers, who keep coming back and draw new customers with them.
When I was taking my business admin classes, I read about this family-owned, five restaurant burger place called Dick's in the Seattle/Tacoma area, and how they were successfully competing against the big fast-food burger chains. Most of their employees were highschool and college kids working part-time, and weren't expected to stay past graduation. Here is what they did:
Better than minimum wage pay. They paid the employees' insurance premiums. They trained them in ALL aspects of the store's operation. If the employee works for more than six months, they give them $10k for college. If the employee does voluntary community service, they would pay that employee their wage for that volunteer work. Do you know how they were able to compete with the big boys while spending all that money? Almost no turn over rate. They were not constantly having to hire and train new employees.
Training a new hire involves an employee who can't do the job because they don't know it, tying up the time of another employee who knows the job, but can't do it because they have to teach someone else. It's like in war: wounding an enemy soldier takes at least two out of the battle, because someone has to help get that wounded one off the battlefield.