Ok, maybe someone can help me as to how to make pressure or noise about this:
I have made a reservation at Expedia at:
https://www.expedia.com/Bir-El...caf-33e491b40870&
Which, as you can see, makes CLEAR CLAIMS as to being all inclusive. BUT when you access any of the offers and make the actual reservation, it appears a "Breakfast included in small letters".
We did not notice, made the reservation and have ended up with a reservation just breakfast included thinking that we had an all included, only the hotel manager did notice.
Now, this happens with all the reservations for the hotel.
At expedia, they offer a refund until the 23rd (before entering the hotel), and say its my fault as it said only breakfast included.
But I call them because I don't know about the US but in Spain, if when you are to purchase there is a claim they need to fulfil this claim. They maintain that later on it is specified that its only breakfast.
What kills me is that I know the hotel, and the hotel DONT sell rooms with only breakfast but the IDIOTS at expedia are not able to contact or properly talk with the hotel to clear this out, and the guys at the hotel... well... they are not bright lights exactly. Still, my issue is with Expedia, for cheating publicity.
Any ideas ?.