Until jase has a chance to take a look at the issue (and we can not say when that will be), there is no estimate beyond "as soon as possible".
Nerwen
member, 1896 posts
seek to understand before
you seek to be understood
Fri 6 Apr 2018 at 15:37
msg #8
email issues
I don't know if it's related or not, but right around the same time that email stopped working, I started getting Unread Post icons for posts that I'd just made.
If the automated system isn't working (or isn't notifying you that it has worked), please rMail us, and we can check if your change has gone through (and sort it out if it has failed).
Not yet. As soon as we have more information, we will post an update.
jase
admin, 3587 posts
Cogito, ergo procuro.
Carpe stultus!
Thu 19 Apr 2018 at 05:33
msg #17
Re: email issues
My apologies to one and all for neglecting you. I won't bore you with my real life woes but I haven't been on the site for a while and obviously lack of emails meant I wasn't getting your pleas for help!
The internal mailing system stopped sending emails (though it was still accepting them, so my external checks did not flag any issues). A restart of the mail system seems to have fixed the issue.
The backlog of emails is now flowing, if you've recently signed up and don't have the verification email then you should be able get it sent to you again.
Chernobyl
member, 132 posts
Area of desolate waste,
Mutation Central.
Thu 19 Apr 2018 at 05:38
msg #18
Re: email issues
Yay! So pleased about this :)
Nintaku
member, 587 posts
Thu 19 Apr 2018 at 06:15
msg #19
Re: email issues
Thank you very much, jase! Now I've got some friends to bring to RPoL. :D
Crusader2010
member, 40 posts
Insane in a funny way.
34yo Dutchman.
Thu 19 Apr 2018 at 06:52
msg #20
Re: email issues
It's gone mad! MAD! Hundreds of mails! Hundreds of mails! Help meh!
jase
admin, 3588 posts
Cogito, ergo procuro.
Carpe stultus!
Thu 19 Apr 2018 at 08:34
msg #21
Re: email issues
Crusader2010:
It's gone mad! MAD! Hundreds of mails! Hundreds of mails! Help meh!
Yeah, sorry about that. Normally it'll give up after trying for two days.. but it hasn't been trying at all so it's got a huge backlog.
Somewhere near 100,000...
Mortixx
member, 295 posts
Thu 19 Apr 2018 at 09:27
msg #22
Re: email issues
In reply to jase (msg # 21):
What we are getting 100k mails? Oh my gawd!!
Crusader2010
member, 41 posts
Insane in a funny way.
34yo Dutchman.
Thu 19 Apr 2018 at 09:53
msg #23
Re: email issues
Maybe deleting the backlog might've been better. It's just notifications.
Hunter
member, 1435 posts
Captain Oblivious!
Lurker
Thu 19 Apr 2018 at 11:37
msg #24
Re: email issues
In reply to jase (msg # 17):
Yup. I just got my change of email address form (from 13 days ago).
Elayan
member, 12 posts
Free-Form is love
Free-Form is life
Thu 19 Apr 2018 at 12:34
msg #25
Re: email issues
Crusader2010:
Maybe deleting the backlog might've been better. It's just notifications.
I don't think so, the backlog was apparently also holding pending confirmation mails for new players - and they did recieved it eventually!
Thanks jase :)
Utsukushi
member, 1450 posts
I should really stay out
of this, I know...but...
Thu 19 Apr 2018 at 14:10
msg #26
Re: email issues
jase:
My apologies to one and all for neglecting you. I won't bore you with my real life woes but I haven't been on the site for a while and obviously lack of emails meant I wasn't getting your pleas for help!
You're having real life woes!? No! I hope they're the kind of woes that get better, and that they do so posthaste.
Warrax
member, 200 posts
Thu 19 Apr 2018 at 14:55
msg #27
Re: email issues
Thanks, jase!
Flarelord
member, 396 posts
Thu 19 Apr 2018 at 17:04
msg #28
Re: email issues
Best of luck with said woes, Jase~!
jase
admin, 3589 posts
Cogito, ergo procuro.
Carpe stultus!
Fri 20 Apr 2018 at 03:28
msg #29
Re: email issues
Thanks. (c;
The backlog took ages to clear but it's all gone now. Sorry to those who had to receive a lot (so many) notifications but I couldn't just clear the backlog as there were a lot of vital signup emails in there. Everything is running smoothly now, I'll keep an eye on it for a while to make sure it behaves.