byzantinex
 member, 200 posts
Wed 29 Apr 2020
at 12:14
Re: 404 message
Myself and my player in Germany are both having this issue multiple times a day as well :-(

Any word from jase what's going on?
Imladir
 member, 31 posts
Wed 29 Apr 2020
at 12:22
Re: 404 message
He knows what the problem is but has yet to find a solution.
donsr
 member, 1913 posts
Wed 29 Apr 2020
at 12:28
Re: 404 message
well?  finding what it is , is good... fixing it  will happen .. i have  the games  i run and play in here... there is one other site a play a game in..ONLY..because it was on a site that crashed  years ago..i tried to get the GM to bring it here..but he went to another site.

 worst site in the world..takes  forever  for  screens to pop up..CS  are worthless caus eveeryone can see them( i just send  the DM  updated sheets in PMs   and keep it as my CS)

and? to find the game ...good luck... I have a link in my Favs  that takes me to the  game, or else it would takes  forver to find it again... now?  the DM and some other s love it...i assume, that once you get used to searching you butt off, you can find  what you want?...

 bottom line..this is the place to be... so i hope they can  patch it up!
Zag24
 supporter, 622 posts
Wed 29 Apr 2020
at 15:07
Re: 404 message
Imladir:
He knows what the problem is but has yet to find a solution.

Please let jase know that I'd be glad to help out, even just to bounce ideas off of.  In real life, I'm a senior software architect for a company that specializes in web application development.
donsr
 member, 1914 posts
Wed 29 Apr 2020
at 15:21
Re: 404 message
Zag...maybe  send an Rmail? might get them to notice   sooner?
Imladir
 member, 32 posts
Wed 29 Apr 2020
at 15:38
Re: 404 message
The easiest would be to get on Discord.

It seems to be a server problem though, to quote, "unreliable and convoluted".
ladysharlyne
 subscriber, 2596 posts
 You get out of a game the
 effort you put in it !!
Wed 29 Apr 2020
at 15:55
Re: 404 message
Might I suggest that it be posted on Discord and the FB page.  I have a theory about it and that is just that a theory but with so many people staying at home over the world it would mean that more people are on the internet and more are logging into RPol.  Just more of a power surge that the servers, etc aren't used to.  Just a guess.... and I am getting the 404 too but never heard of the 504 until now.
bigbadron
 moderator, 15874 posts
 He's big, he's bad,
 but mostly he's Ron.
Wed 29 Apr 2020
at 16:03
Re: 404 message
Please do not send rMails.  We are aware of this problem, which affects everybody on the site, including us.

It may be server related, and therefore beyond our control, which means we have to wait for somebody to take a look at it.

Many websites are suffering similar issues, but a lot of hosting companies are currently running with skeleton staff only.
donsr
 member, 1915 posts
Wed 29 Apr 2020
at 16:05
Re: 404 message
 Sorry Big... I thought if the guy could help...My bad!

 in a related thing.. i have two contests, that could be entred  every  day.. both of them ( from the same newspaper  CO).. have problems the last  3  days..can't  sign in..just get an 'I'm sorry' thing
Warrax
 subscriber, 262 posts
Wed 29 Apr 2020
at 16:16
Re: 404 message
Server staff are fully aware of this issue and have been contacted. They're doing everything they can. There's a limit to what can be done and how fast it can get done, though, TL;DR.

It sucks, but hang in there.  It'll get fixed :)
Evil Empryss
 supporter, 1563 posts
 Insert witty and
 appropriate quote here
Wed 29 Apr 2020
at 16:33
Re: 404 message
I'm definitely not pulling a Karen over this and swearing I'll never game here again if a manager doesn't solve this problem NOW!!!!111!
Warrax
 subscriber, 263 posts
Wed 29 Apr 2020
at 16:50
Re: 404 message
Hehehe.
Ev-erron
 member, 16 posts
 It's probably obvious...
 I love Eberron!
Wed 29 Apr 2020
at 21:48
Re: 404 message
Today I haven't been getting any 404s but I did get 502s on 2 or 3 separate logins. Idk what "502 Bad Gateway" means, it it sounds a little more ominous than "404 Page Not Found".
bigbadron
 moderator, 15876 posts
 He's big, he's bad,
 but mostly he's Ron.
Wed 29 Apr 2020
at 22:20
Re: 404 message
In reply to Ev-erron (msg # 94):

A 502 Bad Gateway Error is a general indicator that there's something wrong with a website's server communication.  Since it's just a generic error, it doesn't actually tell you the website's exact issue, just that there is "something wrong".
Ev-erron
 member, 21 posts
 It's probably obvious...
 I love Eberron!
Thu 30 Apr 2020
at 00:20
Re: 404 message
Maybe even the servers have come down with Covid19.  ...It is a virus after all.

Oof, what a terrible pun ;P
Evil Empryss
 supporter, 1564 posts
 Insert witty and
 appropriate quote here
Thu 30 Apr 2020
at 00:24
Re: 404 message
In reply to Ev-erron (msg # 96):

*throws virtual popcorn at the screen*

Boo

Hiss
Hunter
 member, 1576 posts
 Captain Oblivious!
 Lurker
Thu 30 Apr 2020
at 01:32
Re: 404 message
Have the hamsters been fed lately?
Evil Empryss
 supporter, 1565 posts
 Insert witty and
 appropriate quote here
Thu 30 Apr 2020
at 01:40
Re: 404 message
I don't know about the hamsters, but I made a donation to the coffee fund to keep jase up and running.  ^_^

If that doesn't work, I hear if you feed the hamsters honey roasted peanuts they run faster.
donsr
 member, 1916 posts
Thu 30 Apr 2020
at 01:41
Re: 404 message
or.... add a bigger  wheel behind them, with a cat.
praguepride
 member, 1608 posts
 "Hugs for the Hugs God!"
 - Warhammer Fluffy-K
Mon 4 May 2020
at 21:10
Re: 404 message
Use magnets. Everything is better with magnets. Everything: Cats. Waffles. Other magnets.
Evil Empryss
 supporter, 1570 posts
 Insert witty and
 appropriate quote here
Tue 19 May 2020
at 14:23
Re: 404 message
Just want to say thank you to jase and everyone behind the scenes who got that server mess straightened out so we could get to our games uninterrupted. Love you guys!
donsr
 member, 1930 posts
Tue 19 May 2020
at 14:31
Re: 404 message
Indeed... i know it may be a drop in the bucket, but i always try to donate  2 or 3 times a year?.. Its a small bit, i know. But..as i have said  more then once, this is the best site out there.

 clean..easy to use..Mads are on top of things to keep jerks in line( or off our boards)..and when this goofy  stuff pops up..it gets  taken care of.
jase
 admin, 3765 posts
 Cogito, ergo procuro.
 Carpe stultus!
Fri 17 Jul 2020
at 03:46
Re: 404 message
Small update on this;

I noticed some pages taking 8-10 seconds to load yesterday which in this instance was more helpful than pure error messages.  I believe I've tracked it down to SQL performance issues as everything came good after I restarted the database server.  I'll continue to keep an eye on it in the hope I can see the bottleneck starting to reduce performance again.  Unfortunately after the restart everything came good so I currently can't track down where the bottleneck was.

I did change a few performance settings, one was to change the database wait time from 28800 seconds (8 hours!) to 30 seconds.  That might lead to a slightly more helpful error message if the issue rears its ugly head again.
donsr
 member, 1999 posts
Fri 17 Jul 2020
at 04:06
Re: 404 message
and that's why you run the place.... i would be  like " ohh..shiny! "
slogworx
 member, 12 posts
 https://slogworx.com
Sat 18 Jul 2020
at 05:05
Re: 404 message
I get this sometimes via my VPN in California, US, too. I try again 30 seconds later and it works just fine. 404 can be a lot of things, and the error is not specific. To people that don't understand how inadequate server error messaging is, I would urge you to chill out and refresh the page.