Cosmic Girl:
Cosmic Girl beamed her brightest smile, and tried to be as winning as she could. She was usually pretty good at this part of the job. A pretty face was as good as a skeleton key, if you knew how to use one! "It is an important case. I am sure someone in management would be very happy to help us. For the common good. We would not dream of asking unless it was a matter of some urgency."
The receptionist brightens when Cosmic Girl mentions management-- here, clearly, is an opportunity to kick the issue upstairs (figuratively and perhaps literally).
She gets on the phone and makes an in-building call... Soon Goodwill and Cosmic Girl lay eyes on Herb Tarlington, the general manager of SciLabCo.
"...I suppose I should need a warrant or something, but since there can be no question who you are, young man, and since Dr. Norwood owes us money, and has a disagreeable sort of character, I don't think one would say that he's exactly a customer in good standing..." Herb gets some papers, and shows that the address they have for Dr. Norwood is on Staten Island... #7 West Arden Avenue, Staten Island, New York.
Dr. Norwood used to buy all sorts of equipment for a chemical laboratory, then he started ordering some very high-end electronics and lasers and so on... Lately, though, he's been extremely reluctant to pay his bills without threats of legal action, and SciLabCo wishes he'd take his business elsewhere, although every time they're tempted to tell him so, he'll make a back payment that calms the accounting department down quite a bit (until the next time)...
White Lynx:
Hmm. I’d be better at talking, stat-wise, but that’s not really in the spirit of sneakery. I’ll wait for him to go in and quickly zip through the door.
(Roll Agile, White Lynx.)