Matrix : A short man, with the slim lithe physique of an dancer. Wears a black trenchcoat and loose black trousers. Upper chest and stomach are bare, showing off his wiry but muscular frame. An albino, Snow's skin is unsettlingly pale and his white hair is cut short and spiked. He almost never shows his pale pink eyes, seemingly constantly wearing shades.

RealWorld: A sickly, pale skinned man who tends to recoil from even the dimmest light. Wearing loose clothing, he keeps to the periphery of groups, uneasy when any attention is focussed on him.